This book methodically and comprehensively explains the philosophy of Business Process Management and presents the key scientific methods and tools that can significantly aid in its successful implementation in a modern business.

It is aimed at students of Polytechnic Schools and Business Administration, production engineers, professionals in the field of organization and management, business consultants, IT professionals who are interested in improving their understanding of process issues, as well as executives who are responsible for the effective and efficient implementation of specific processes.

The book is extremely useful due to its carefully studied structure:

• It gradually delves into the most important concepts of Business Process Management, Business Improvement, and performance measurement.
• It includes selected methodologies and tools offered for the practical application of Business Process Management.
• It suggests different approaches for the organizational integration of Business Process Management within an organization and identifies interesting application areas.
• It includes a detailed presentation of case studies from real projects in which the authors have participated, to facilitate understanding of the approaches analyzed and to highlight their practical usefulness.